By Dee During
Wi-Fi, Wiffy, Wireless Fidelity, dub dub!
Whatever you’d like to call it. Everyone wants it. But it can be as frustrating and elusive as Donald Trump’s tax returns.
Why is my internet speed so slow, you might ask?
There are a number of possible reasons and troubleshooting methods, so read on…
Run a speed test using http://speedtest.mybroadband.co.za/
Remember, you need to run the test on the device you are using. If you have multiple devices connected to the internet (and you are using data) you are going to get a diluted result.
1 There could be something wrong with your router: Like computers, routers can get stuck in a slow or overloaded state. This problem can be fixed with a simple reboot. Switch your router off for 10 seconds, then switch it back on. It could also be that your equipment is too old.
2 Weather could affect the WiFi signal from the tower: This is especially true in rural areas like ours. We have crazy weather patterns. With summer coming, we can look forward to lightning and thunderstorms. This not only plays havoc with our towers and equipment, but also your home system (ie the airgrid which feeds you your internet).
3 Devices on your network could be saturating your bandwidth: Your internet connection is shared by all the devices in your home that are connected to the internet. Some devices on your network could be saturating your internet connection, slowing things down for everyone else (especially those Apple updates).
4 Think about your package: If, for example, you are on a 1MB uncapped package and you’re hoping to stream Netflix or Showmax, think again.
Taking all the above into consideration, we don’t know when your frustration levels have reached an all-time high unless you contact us. To avoid seeing red, please just give us a call.
Often the solution could be as simple as a frequency change on our side (maybe your new neighbour has equipment on the same frequency as you). Or it could be that your equipment might need a firmware update.
Bundu NetworX has always been, and always will be, your local, dedicated Nerd Herd.
Main picture: Bernard Hermant/Unsplash