Tourism KZN starts online workshops for small tourism businesses

Business advisory sessions

Picture: Remi Prevost on Unsplash.

It’s been a terrible period for the industry. With the tourism sector hardest hit by the national lockdown to slow down the spread of the coronavirus, life for tourism business owners has come to a halt, with devastating consequences for some.

As part of government interventions to support strained tourism businesses, TKZN will launch a series of online workshops for small tourism enterprises on recovery strategies and effective measures required to operate during the pandemic.

Phindile Makwakwa, Acting CEO of TKZN, said, “The international travel ban imposed to contain the spread of coronavirus caused tourism businesses to shut down their operations.

“The National Department of Tourism has already set aside R200m aside to assist tourism businesses in distress and as KZN we also wanted to assist KZN SMMEs remodel their businesses in order to operate in a Covid-19 environment.

Knowledge and tools

“To capacitate and equip small tourism enterprises with information, knowledge and the tools necessary to function in a Covid-19 environment, TKZN will host online workshops to share vital information to get (the) small tourism business back on track.”

Makwakwa said TKZN had harnessed the support of subject matter specialists to provide free expert advice on a range of important aspects of small tourism business management.

The online workshops will target KZN SMMEs in the tourism sector, focusing mainly on business recovery strategies both in operations and financial recovery.

The workshops will be hosted every Wednesday between June 3 and July 1.

The following are the topics that will be discussed:
June 3 – Managing Debt and Funding Solutions for Tourism Recovery in the ‘New Normal’.
June 10 – Tourism Operation Protocols towards Business Recovery and the ‘New Normal’.
June 17 – Business Recovery Strategies: Best Practices
June 24 – The role of Digital Technologies towards Business Recovery
July 1 – Tourism Recovery through Digital Marketing and Market Access

The following are the subject experts who will share advice for SMMEs on Wednesday June 3 from 10am to 12noon.

Dr Emmanuel Ngcobo.

Dr Emmanuel Ngcobo – Workshop host and chairperson of the Chartered Institute of Government Finance, Audit & Risk Officers; president of the Noble Leaders International; board member of the Durban University of Technology.

Roshni Mehta – panellist and heads the Business Intelligence and Product Quality Section of Durban Tourism. She has nine years of experience in research in the tourism industry. Her passion lies in using tourism as a catalysis to uplift disadvantaged communities and SMMEs.

Grant Smith.

Grant Smith (FNB) – panellist and Head of the SMME customer segment for FNB across KZN. Before joining FNB in 2011, he worked in London, Sydney and New York for various organisations across varying financial disciplines.

Septi Bukula – panellist and founder of Seeza Tourism SME Network, he has been involved in SMME promotion since 1993. Following the successful hosting of his company’s first international conference, the 37th International Small Business Congress in 2012, he recognised the potential for inbound business events to create lucrative opportunities for tourism SMMEs. In 2017, he established Seeza Tourism SME Network, which has channelled R5m business to tourism SMMEs by linking them to business events.

Jameel Khan.

Jameel Khan – panellist and head of projects at South African Institute of Chartered Accountants (SAICA) Enterprise Development. A chartered accountant, he specialises in providing value to SMMEs in both the formal and informal economy.

The invitations for the online workshops will be sent out to all SMME tourism businesses registered with Tourism KZN and will be published on the authority’s Facebook Page @KZNTourism.

All interested tourism business are encouraged to use the link.

For enquiries regarding the tourism webinars, email


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