Ithala SOC Limited launched an additional ATM banking facility in Greytown recently to help alleviate long queues and improve customer convenience.
A pioneer in banking the “unbanked” in KwaZulu-Natal, Ithala says its mandate is to serve ordinary people and bring basic financial services closer to communities, to ensure inclusivity.
Thamsanqa Ngubane, Mayor of Mvoti Municipality, said at the launch event: “The expansion of ATM facilities increases access to basic financial services, thus improving the lives of previously disadvantaged individuals who no longer have to wait in long queues for prolonged periods of time to withdraw or deposit money.
Time and money
“It pleases us as government that more people can now pay for and purchase electricity at an ATM without having to travel to the municipality’s office to do so, which will save those who come from afar, time and money.”
The provision of the ATM facility attracted positive sentiment from customers in Greytown and surrounding areas.
Mbuso Khoza, a resident of Makhabeleni in Greytown, said: “As a grant recipient I constantly battle with long queues at month-end to withdraw cash, which means I sometimes have to make use of ATM facilities of other banks, which are costly. The new ATM is closer, more convenient and will save me money.”
Zanele Zakwe living in Greytown CBD said: “The greatest benefit is having an ATM close to the shopping centre which eliminates the need to travel to a branch which is further away. I no longer have to be bothered with long queues for cash withdrawals.”
For more information visit www.myithala.co.za